How do you know the skillset you need to get promoted? Context matters, but I put together what I evaluate and what I use to coach PMs and Leaders.
Area | Skill | Associate Product Manager | Product Manager | Senior Product Manager | Team Lead |
---|---|---|---|---|---|
Leadership | Decision-making | Make operational decisions but needs support with strategic ones | Connect daily decisions to strategy and use data when available to pick the best option | Don't hesitate to make decisions, focus on progress and learning | Can coach team members to evolve into decision-making |
Leadership | Setting Goals | Unable to set high-level goals | Can set high-level goals but needs support from more experienced people | Clearly see the big picture and set high-level goals | Set goals that allow teams to focus on what matters most to customers and business |
Leadership | Situational leadership | Unable to adapt to different leadership styles | Is aware of different leadership styles and can switch when needed | Master different leadership styles and alternate as often as needed while making it clear to the team | Fluent in situational leadership and can coach team members to grow |
Leadership | Lead by context | Struggle to set the right context, leads by activities | Bring the context to the team while collaborating closely to make the right decisions | Always start with the context, and empower the team to make decisions | Set the global context and continuously exchange with team members to understand if the context is correctly followed |
Leadership | Set agreements | Can set agreements with the help of other team members | Set agreements while holding the team accountable | Strive for commitment and set crystal clear agreements with teams and stakeholders | Help teams set valuable agreements and hold them accountable for that |
Leadership | Mentoring | Unable to mentor | Can help team members grow into the foundations of product management | Can help team members apply and grow with solid product management | Able to mentor stakeholders, team members, and leadership to apply sound product management |
Leadership | Facilitation | Basic facilitation skills | Can confidently run sessions with different audiences | Can run engaging sessions with different audiences | Can mentor team members to grow into facilitation |
Communication | Asking powerful questions | Struggle to ask powerful questions, focus on common ones | Understand the importance of asking questions, and continuously ask questions to understand the why behind what and how | Ask questions that encourage people to reflect and challenge themselves. Know how to influence people with questions | Use the benefit of questions to gain buy-in from leadership. Can mentor people to ask powerful questions |
Communication | Provide feedback | Can provide feedback but may mix observation with interpretation | Provide valuable feedback but may refrain when it's critical | Provide valuable feedback on point and during the situation. Unafraid of giving critical feedback | Fluent in giving feedback and mentoring team members |
Communication | Receive feedback | Struggle to receive critical feedback | Receive feedback as a means to grow, but may be resistant to critical feedback | Glad to receive feedback, strive for understanding, and welcome critical observations | Fluent in receiving feedback and mentoring team members |
Communication | Listening skills | Learning to listen actively | Strive for understanding and ask clarifying questions | First, try to understand, then to be understood | Active listener and help others become better listeners |
Communication | Communication flexibility | Struggle to use different communication mediums, e.g., written, verbal | Mindfully choose a better fitting communication medium according to the message to convey | Understand the difference between different mediums and can help team members benefit from it | Clear and sharp communication no matter the medium selected |
Communication | Adapting according to the audience | Tend to communicate the same way with everyone | Adapt the communication style according to the audience | Help team members evolve communication and train them how to get the message across | Fully flexible with communication and know how to communicate with different audiences |
Communication | Ability say no when needed | Struggle to say no, and needs support for that | Can remain focused on the goal and say no to whatever distracts from achieving goals | Help stakeholders and team members say no to themselves when goals are endangered | Can mentor team members to say no and help others say no to themselves |
Communication | Getting to the point | Tend to be wordy and struggle to get to the point | Sometimes, get to the point straight away, but sometimes, struggle to get to the point | Convey complex messages in a simple way | Clear and sound communication, others can follow and understand the message |
Teamwork | Collaboration | Behave as a reliable team member | Reliable and contribute to a positive atmosphere in the team | Can help team members strengthen collaboration | Reliable, supportive, and contributes to an open atmosphere |
Teamwork | Handling conflicts | Struggle with conflicts and need support to solve them | Can name conflicts and solve them but may struggle to overcome conflicts when they escalate | Can solve conflicts and help others do the same. Also, deal well with escalations | Can solve conflicts, help others, and mentor how to deal with conflicts |
Teamwork | Building relationships | Can sustain relationships well | Can build relationships based on trust and work quality | Can develop strong relationships with stakeholders and team members | Can develop relationships and help others solve eventual conflicts |
Teamwork | Influence | Low influence on stakeholders and team members | Can influence stakeholders and team members on a more tactical level and less on strategic topics | Can influence on strategic and tactical levels | Helps others learn how to influence key stakeholders and team members |
Product Management | Product thinking | Understand the importance of the product, its outcome, and its goals | Can bring product thinking to daily activities | Can help others understand the differences between project and product thinking | Can coach high-level stakeholders on the opportunities behind product thinking and how to benefit from them |
Product Management | Product strategy | Can follow and understand product strategy | Understand the importance of product strategy, and use it in daily activities | Can challenge the relevance of product strategy and craft a valuable one | Craft valuable product strategies that empower teams to make decisions on their daily work |
Product Management | Setting desired outcomes | Understand outcomes and can follow, but needs help setting them | Can set desired outcomes and focus on them | Can set desired outcomes and help team members and stakeholders understand them | Can mentor team members on focusing on outcomes over output and how to set achievable outcomes |
Product Management | Learning Mindset | Understand the importance of small failures and is open to learning from it | Strives to learn from real users and doesn't stick with outdated assumptions | Can challenge others when they stick with opinions instead of gathering evidence | Foster a psychologically safe environment and encourage everyone to learn from mistakes and share them with each other |
Product Management | Business Models | Understand how to read and interpret different business models | Can create standard business models for products and see how initiatives impact it | Skilled with different business models and deeply understand business dynamics | Can coach team members how to create and benefit from business models |
Product Management | Crafting value propositions | Understand how to read and process value propositions | Can craft value propositions and connect current initiatives to it | Can challenge initiatives on how that contributes to the value proposition and uncover alternatives to creating value faster | Can coach team members on how to benefit from value propositions and create meaningful ones |
Product Management | Stakeholder management | Can map stakeholders, understand their interests, and influence the product | Can build trust with stakeholders and keep them aligned on current and future challenges | Establish solid partnerships with stakeholders and reach commitment and alignment on initiatives | Establish alignment with high-level stakeholders and help teams deal with escalations and conflicts |
Product Management | Prioritization | Can prioritize work but needs help to ensure clear direction | Confidently prioritize work aligned with the goals | Understand multiple prioritization techniques and find the right one for each scenario | Can help teams uncover prioritization challenges and mentor them on how to improve their skills with it |
Product Management | Uncovering problems worthy of solving | Needs support to validate the value behind solving problems | Partner with engineering members, and UX to uncover problems worthy of solving and aligned with the strategy | Can help team members evaluate which problems are worth spending time with and which are better to discard | Set the right context to empower teams making decisions on which problems to solve and not to |
Product Management | KPIs | Can read KPIs and get insights from them | Can set KPIs for each initiative and learn from them | Can read between the lines and find opportunities with KPIs | Can mentor teams on how to identify the right KPIs and learn from them |
Techniques | Product discovery | Understand the basics of product discovery | Understand how to implement and benefit from continuous discovery | Can help teams increase the value created from continuous product discovery | Can mentor team members and stakeholders on how to implement continuous product discovery |
Techniques | Backlog management | Can manage product backlog well in collaboration with the team | Can provide enough information and context to teams to ensure value is created | Can help teams simplify backlog management by reducing waste | Can mentor teams on how to effectively manage the backlog where value is the ultimate result |
Techniques | Roadmap | Can interpret and follow roadmaps | Can craft valuable roadmaps and reach alignment with stakeholders | Know multiple roadmap formats and find the best choice for each situation | Can reach alignment with top management and support teams on reaching goals |
Techniques | OKR | Can understand and follow OKRs | Can create measurable key results for predefined objectives | Can help team members improve key results and benefit from clarity and focus | Set objectives and empower teams to define key results while supporting them to create valuable ones |
Techniques | Agile frameworks | Understand how to use common agile frameworks | Understand and apply the principles of agility to daily work | Understand multiple agile frameworks and bring relevant practices to help teams create value sooner | Master agile frameworks and can help teams grow and benefit from a value-driven mindset |
Techniques | Story Mapping | Understand what User Story Mapping is and the value behind it | Can create User Story Mapping together with stakeholders and contribute to a shared understanding | Can help team members understand how to benefit from User Story Mapping and facilitate sessions | Can mentor teams on how to apply User Story Mapping and influence stakeholders to attend sessions and collaborate with teams |
Techniques | Data savvy | Knows how to read basic dashboards | Can find useful insights from data and help teams benefit from it | Can define which data is valuable and which is distractive. Help teams set valuable metrics | Foster a data-driven attitude and support teams in getting the proper data available |